You can permanently delete your RightOffs account at any time using either of the methods below. Deletion is immediate and irreversible — once your account is deleted it cannot be recovered. If you only want to delete some of your data (a bank, transactions, or receipts) while keeping your account, see our data deletion instructions.
Option 1: Delete from the RightOffs app
Mobile app (iOS / Android)
- Open the RightOffs app and sign in.
- Open the menu and go to Settings → Privacy & Data.
- Tap Delete Account.
- Confirm when prompted. Your account and data are deleted right away.
Web app
- Sign in at rightoffs.com.
- Go to Settings → Privacy & Data.
- Click Delete Account and confirm.
Option 2: Request deletion by email
If you can't access your account, email us from the address associated with your account at support@rightoffs.com with the subject "Account Deletion Request." We verify ownership and complete the deletion within 30 days.
What data is deleted and what is kept
Permanently deleted
When you delete your account we permanently remove all of your personal data, including:
- Your profile and login credentials (name, email, password / sign-in identity)
- All transactions, manual transactions, and category assignments
- Uploaded receipt images
- Connected bank accounts and banking data (your Plaid connections are revoked and removed)
- Your settings, preferences, and business profiles
Any active subscription is cancelled as part of account deletion.
Retained for a limited period or as required
- Backups: Residual copies may persist in encrypted backups for up to 90 days after deletion, after which they are purged.
- Anonymized deletion record: We keep a one-way hashed record (no readable email or personal data) confirming a deletion occurred, for fraud-prevention and audit purposes.
- Legal / financial records: Limited records (e.g. payment and tax records) may be retained where required by law.
For full details on how we handle your data, see our Privacy Policy. Questions? Contact support@rightoffs.com.